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If you or someone you know was on Delta Flight DL139 from Venice to Atlanta and the flight was diverted to Amsterdam (AMS), here are a few important things to know about rebooking, accommodation, and potential EU261 rights.
During major disruptions, Schiphol transfer desks can become extremely busy, and alternative flights may fill up quickly.
EU261 Compensation: Because the flight departed from Italy, EU261/2004 may apply. Depending on the circumstances of the disruption, eligible passengers may have rights to assistance and potentially compensation. The exact amount and eligibility depend on the cause and circumstances of the disruption.
Hotel & Transportation: If you need to arrange accommodation or transportation yourself, keep all receipts and documentation. Reimbursement depends on the applicable passenger-rights rules and the circumstances of the disruption.
Rebooking: If you need another flight, review your available rebooking options as soon as possible. During a major disruption, seats on alternative routes can become limited.
I put together a step-by-step guide covering the DL139 diversion, rebooking options, EU261 considerations, and what affected passengers can do next:
Read the DL139 Emergency Passenger Guide:
https://flightskynet.com/delta-dl139-venice-atlanta-diversion-amsterdam/
If you’re currently affected by the diversion, check your options and passenger rights before making additional travel arrangements.
During major disruptions, Schiphol transfer desks can become extremely busy, and alternative flights may fill up quickly.
A Few Important Things to Know
EU261 Compensation: Because the flight departed from Italy, EU261/2004 may apply. Depending on the circumstances of the disruption, eligible passengers may have rights to assistance and potentially compensation. The exact amount and eligibility depend on the cause and circumstances of the disruption.
Hotel & Transportation: If you need to arrange accommodation or transportation yourself, keep all receipts and documentation. Reimbursement depends on the applicable passenger-rights rules and the circumstances of the disruption.
Rebooking: If you need another flight, review your available rebooking options as soon as possible. During a major disruption, seats on alternative routes can become limited.
I put together a step-by-step guide covering the DL139 diversion, rebooking options, EU261 considerations, and what affected passengers can do next:
Read the DL139 Emergency Passenger Guide:
https://flightskynet.com/delta-dl139-venice-atlanta-diversion-amsterdam/
If you’re currently affected by the diversion, check your options and passenger rights before making additional travel arrangements.