lewishsmith9
New Member
I recently lost some important files and I'm looking for help. Can an IT support company recover them? If you've experienced this or know how IT experts handle such cases, I'd appreciate your advice!
I lost important files – can an IT support company recover them?
- Thread starter lewishsmith9
- Start date
multitechit
New Member
Certainly, it’s a point to worry when you lose not just one but multiple important files. And yes, an IT support company can help you recover them, provided you know how they were lost and what the condition of your device is. In case of accidental loss, a professional IT engineer may use recovery software to retrieve them. But if your operating system crashes, your hard drive gets corrupted, or experiences any virus attacks, a health checkup of that system will be conducted to repair file systems. Furthermore, the data can be extracted from damaged drives with the help of specialised tools.
And if it’s not your system but the cloud where you store your files, like Google Drive or OneDrive, the recovery becomes way easier because it has version history and trash folders. In case of a hardware issue, IT companies rely on recovery labs to recover files even from the dead drives. But the chance of full recovery is minimal, especially if the drive is utterly damaged or overwritten completely.
So, you are expected to reach out to a managed IT service provider right at the time when the problem occurs. It increases the scope for recovery. You don’t have to use the affected device. Simply call the professional support engineers right away. They can better analyse the situation and drive the process of recovery accordingly.
And if it’s not your system but the cloud where you store your files, like Google Drive or OneDrive, the recovery becomes way easier because it has version history and trash folders. In case of a hardware issue, IT companies rely on recovery labs to recover files even from the dead drives. But the chance of full recovery is minimal, especially if the drive is utterly damaged or overwritten completely.
So, you are expected to reach out to a managed IT service provider right at the time when the problem occurs. It increases the scope for recovery. You don’t have to use the affected device. Simply call the professional support engineers right away. They can better analyse the situation and drive the process of recovery accordingly.